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Legal Document

GDPR Compliance

Learn about your data protection rights under the General Data Protection Regulation (GDPR). Understand how we process your personal data and how you can exercise your privacy rights.

Effective: May 25, 2018
Last Updated: July 31, 2024

1. GDPR Overview

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. It gives individuals in the European Union (EU) enhanced rights and protections regarding their personal data.

At Bankrolls, we are committed to protecting your privacy and ensuring compliance with GDPR requirements. This page explains your rights under GDPR and how we handle your personal data in our casino affiliate management platform.

Who Does GDPR Apply To?

GDPR applies to all individuals in the EU, regardless of their nationality. If you're located in the EU when using our services, these rights apply to you.

2. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to obtain confirmation that we process your personal data and, if so, to access that data along with specific information about the processing.

What you can request

  • β€’ Copy of your personal data
  • β€’ Processing purposes and legal basis
  • β€’ Data retention periods
  • β€’ Third-party recipients

Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.

When you can use this right

  • β€’ Personal details are incorrect
  • β€’ Account information is outdated
  • β€’ Profile data is incomplete
  • β€’ Contact information has changed

Right to Erasure

Also known as the 'right to be forgotten,' you can request deletion of your personal data under certain circumstances.

When erasure applies

  • β€’ Data no longer necessary for original purpose
  • β€’ You withdraw consent
  • β€’ Data processed unlawfully
  • β€’ Legal obligation requires deletion

Right to Restrict Processing

You can request that we limit the processing of your personal data under specific circumstances.

When restriction applies

  • β€’ You contest the accuracy of data
  • β€’ Processing is unlawful
  • β€’ We no longer need the data
  • β€’ You've objected to processing

Right to Data Portability

You can request to receive your personal data in a structured, commonly used, and machine-readable format.

Includes data

  • β€’ Account and profile information
  • β€’ Transaction history
  • β€’ Communication records
  • β€’ Preference settings

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Objection grounds

  • β€’ Direct marketing communications
  • β€’ Profiling for marketing
  • β€’ Legitimate interest processing
  • β€’ Research and statistics

Free of Charge

Exercising your GDPR rights is free of charge. We may only charge a reasonable fee for manifestly unfounded or excessive requests, particularly repetitive ones.

3. Legal Basis for Data Processing

Under GDPR, we must have a lawful basis to process your personal data. We rely on the following legal bases:

Contract Performance

Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Examples

  • β€’ Account creation and management
  • β€’ Affiliate program administration
  • β€’ Commission calculations and payments
  • β€’ Customer support services

Legal Obligation

Processing necessary for compliance with a legal obligation to which we are subject.

Examples

  • β€’ Know Your Customer (KYC) verification
  • β€’ Anti-money laundering (AML) compliance
  • β€’ Tax reporting and record keeping
  • β€’ Regulatory reporting requirements

Legitimate Interests

Processing necessary for the purposes of legitimate interests pursued by us, except where overridden by your interests or rights.

Examples

  • β€’ Fraud prevention and security
  • β€’ Platform improvement and analytics
  • β€’ Business development and marketing
  • β€’ Network and information security

Consent

Processing based on your freely given, specific, informed, and unambiguous consent.

Examples

  • β€’ Marketing communications and newsletters
  • β€’ Non-essential cookies and tracking
  • β€’ Optional features and services
  • β€’ Research and survey participation

4. Categories of Personal Data

We process the following categories of personal data:

Data CategoryTypes of DataPurposeLegal Basis
Identity Data
  • β€’ Full name
  • β€’ Email address
  • β€’ Phone number
  • β€’ Physical address
  • β€’ Date of birth
  • β€’ Government ID
Account creation, identity verification, and complianceContract, Legal Obligation
Financial Data
  • β€’ Bank account details
  • β€’ Payment card information
  • β€’ Transaction history
  • β€’ Commission records
  • β€’ Tax identification
Payment processing, commission calculations, and tax reportingContract, Legal Obligation
Technical Data
  • β€’ IP address
  • β€’ Browser type and version
  • β€’ Device information
  • β€’ Operating system
  • β€’ Time zone settings
  • β€’ Cookie identifiers
Platform security, user experience, and analyticsLegitimate Interests, Consent
Usage Data
  • β€’ Platform interactions
  • β€’ Feature usage
  • β€’ Click-through rates
  • β€’ Performance metrics
  • β€’ Conversion data
Service improvement, analytics, and performance trackingLegitimate Interests
Marketing Data
  • β€’ Communication preferences
  • β€’ Newsletter subscriptions
  • β€’ Marketing consent records
  • β€’ Campaign engagement
Marketing communications and promotional activitiesConsent

5. Data Sources and Recipients

Sources of Personal Data

We collect personal data from the following sources:

Directly from You

Registration forms, account updates, support requests, surveys

Automatically Collected

Website usage, cookies, device information, platform interactions

Third Parties

Casino partners, payment processors, verification services, analytics providers

Recipients of Personal Data

We may share your data with the following categories of recipients:

Service Providers

Cloud hosting, payment processing, analytics, customer support

Casino Partners

Affiliate performance data, conversion tracking, commission calculations

Legal Authorities

Regulatory bodies, law enforcement, tax authorities (when required by law)

6. Data Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law:

Account Data

Active account data:While account is active
Closed account data:7 years (legal requirement)
KYC documentation:7 years post-closure

Transaction Data

Payment records:7 years
Commission data:7 years
Tax information:7 years

Usage & Analytics

Website analytics:26 months
Performance data:3 years
Cookie data:As per cookie policy

Communications

Support tickets:3 years
Marketing consent:Until withdrawn
Email communications:2 years

Important Note

These retention periods may be extended if required by law or if data is needed to establish, exercise, or defend legal claims. We will review and delete data when it's no longer needed for the original purpose.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place:

Additional Safeguards

We conduct Transfer Impact Assessments (TIAs) and implement additional technical and organizational measures where necessary to ensure adequate protection.

8. How to Exercise Your Rights

You can exercise your GDPR rights through the following methods:

Contact Methods

Data Request Form

Use our secure online form to submit any GDPR request

β€’ Secure submission

β€’ Tracked request

β€’ Automated confirmation

Email Our DPO

Contact our Data Protection Officer directly

β€’ Email: dpo@bankrolls.com

β€’ Direct communication

β€’ Personal assistance

Phone Support

Call our privacy helpline for assistance

β€’ Phone: +1 (555) 123-4567

β€’ Business hours support

β€’ Immediate assistance

Request Process

1

Submit Request

Contact us using any of the methods above

2

Identity Verification

We verify your identity to protect your privacy

3

Request Processing

We process your request within 30 days

4

Response Delivery

We provide our response via your preferred method

Response Timeline

We will respond to your GDPR request within 30 days of receipt. For complex requests, this may be extended to 90 days with advance notification.

9. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection compliance and serve as your point of contact for privacy matters.

Contact Information

dpo@bankrolls.com
+1 (555) 123-4567 ext. 200

Data Protection Officer

Bankrolls Inc.

123 Main Street, Suite 100

San Francisco, CA 94105

United States

DPO Responsibilities

  • Monitor GDPR compliance
  • Conduct privacy impact assessments
  • Serve as contact point for supervisory authorities
  • Provide data protection advice and training
  • Handle data subject requests and complaints

10. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

Lead Supervisory Authority

Information Commissioner's Office (ICO)

The Information Commissioner's Office (ICO) is the UK's independent data protection authority responsible for enforcing data protection laws.

Email

casework@ico.org.uk

Your Rights with the Supervisory Authority

You have the following rights when dealing with supervisory authorities:

  • Lodge a complaint about data protection violations
  • Request investigation of our data processing activities
  • Seek enforcement action if your rights have been breached
  • Appeal decisions made by the supervisory authority
  • Request information about ongoing investigations
  • Contact them directly without going through us first

11. Submit a Data Request

Use the form below to exercise your GDPR rights. We will verify your identity and respond to your request within the required timeframe.

Accepted formats: PDF, JPG, PNG. Maximum 5MB.

Privacy Notice

Your request data will be processed solely for the purpose of verifying your identity and responding to your GDPR request. Verification documents will be deleted after processing.

Questions about this policy?

If you have any questions about this privacy policy or our data practices, please don't hesitate to contact us.

GDPR Compliance | Bankrolls - Data Protection Rights & Privacy Controls | Bankrolls